• Share this Job

Customer Service Rep

Location : West Carrollton
Job Type : Direct Hire
Hours : Full Time
Required Years of Experience : 3+ years in a customer service role is required.
Required Education : High school diploma or GED is required.
Travel : No
Relocation : No
Job Industry : Manufacturing
Job Category : Customer Service and Call Center

Job Description :

 We are currently seeking:

Customer Service Representative
for local Dayton manufacturing company!


(Other duties may be assigned).

  • Ability to handle a multi-line phone system, including the direction of incoming calls to the appropriate party. 

  • Assisting the sales and finance teams with generation of important reports, by utilizing Microsoft Office and other computer based programs.

  • Handle customer complaints, provide appropriate solutions and alternative within the time limits; follow-up on resolutions to ensure proper resolution. 

  • Follow communication procedures and guidelines. 

Required Qualifications :


Must have a minimum of 4+ years of customer service experience. 

Intermediate knowledge of Microsoft Office 365 products (Word, Outlook, Excel) 

Ability to work overtime, including weekends, as business demands. 




Powered by AkkenCloud